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German Phone and Chat Customer Support Agent Mon-Fri 10-5PM CEST

€6-12 EUR / hour

Cerrado
Publicado hace alrededor de 1 año

€6-12 EUR / hour

Dutch Tech Start-up looking for a fluent German-speaking support agent that can communicate fluently in English internally. Your main job is to support our customers by phone and chat to help them with their technical questions about our product, which is focused on elderly people. Most of the questions will be basic and easily answered. Some other questions have to be discussed internally before answering the customers. This you will do by communicating with our English and Dutch-speaking agents who can help you cover the questions.
ID del proyecto: 36320854

Información sobre el proyecto

18 propuestas
Proyecto remoto
Activo hace 1 año

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18 freelancers están ofertando un promedio de €12 EUR /hora por este trabajo
Avatar del usuario
Hi there, Expert with more than 30 years of extensive experience in the BPO industry as a Customer Support, Sales Rep, Sales Manager, and also as Digital Telemarketer. I worked in different types of industries like Sales and Mkt, Finance, Insurance, Healthcare, Real Estate, Tourism, Technology, Advisory, etc. Worked with different leading companies in the USA, Europe, and Latin America (Magenta Insurance, TKL World-class guitar cases, Aviatur travel group, MedSupplies, Globallee, Perchpeek, RWND, Marriott hotels, Melia, Kiwi Credito, Bongo Stays, Homaris, United Call Centers, IQVIA, etc.) My working hours are adjusted depending on the country or continent. Preferably CET (Central European time). English FLUENT, German, and Spanish NATIVE. I have dual broadband and a 5G internet connection, a powerful last-generation PC with professional imported noise-reducing headsets, and a very quiet environment to start immediately. Services you can expect from me: In/Outbound customer support, Appointment setting, Live Chat support, Social media support, Solving tickets, Email handling, Technical support, Sales Representative, Cold callings, and Lead Generation. Perfect command of different customer support software like Zendesk, Live Chat, Zoiper, Intercom, HelpCrunch, CloudTalk, HubSpot, Slack, Zoho, Clickfunnels, Odoo, Monday, Salesforce, etc. If you contact me through chat I can send you my resume with more than 30 years of experience. Best, Pedro M
€12 EUR en 40 días
5,0 (3 comentarios)
2,0
2,0
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Hi Guys, your project does indeed sound very interesting and I’m able to support your team from the get go. I have been working with Firms like Schneider Electric in the field of customer support and acquisition. My responsibilities included: - Support via Phone & Email - Product & Service Offers, Launches - Cold & Warm calls - Customer Satisfaction - In German and English Currently I’m also supporting and partnering with a NGO in Finland that supports Indigenous people of the Amazon where I’m supporting the team in a wide range of different physical and virtual projects. From carpeting, renovating, creating, gardening over organizing events, office work, product packaging / dispatching , web development, social media to creating a sustainable community (come into unity). There is definitely another thing or two about me, but instead of typing my fingers wound, let’s get on a call and discuss this potential collaboration in detail. Thank you, Elias
€16 EUR en 40 días
4,3 (3 comentarios)
1,9
1,9
Avatar del usuario
Hello sir, I have understood your description and ready to start working. Because I am an experienced freelancer in data entry, data processing, web scraping,web searching and Google sheets. I have enough and more time to dedicate myself for the accomplishment of this job. I am honest, reliable, punctual and hard working. Please award me this job and I ensure your satisfaction. I hope that you will contact me soon so that I can start working immediately. Thank you.
€6 EUR en 40 días
5,0 (2 comentarios)
0,5
0,5
Avatar del usuario
Greetings, Myself Fardin. I am a professional e-Commerce customer support representative. I love dealing with difficult customers and also love to build good relations with customers. I am a Full-Time Professional Freelancer! I can dedicate 40+ hours per week. Services I have been providing are: Order Processing Booking Orders Client List Update Requisition Check Updates of the Orders Order Queries Email Support: Replying Customer Emails Notify them of their Orders Complaint Handling Support on Demand Overall, I'm here to help you take your e-commerce business to the next level. I won’t just work for you, I’ll work with you to make sure becomes a success. Please let me know when you're available to discuss more details about the project. I am waiting for your reply. Thank you
€9 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello there, I just read your ad in which you are looking for a German Phone and Chat Customer Support Agent and would certainly enjoy to do this job for you. Why I think I could be a good choice for this task? Because I: - am German/a German native speaker - am nearly as fluent in English as in my mother language German (I studied German philology and Anglistics and have been working for the last 12 years as a freelance English <> German translator & copywriter) + - am a trained office clerk with around 5 years experience in customer support, so that I’m a good communiator And what is more is that I’m not a youngster myself (I'm 59), so that I think I can be great with elderly people, but am more tech savvy than many other of them -and be it simply because I need technical devices for working as a freelancer from home... Looking forward to hearing from you, Irene
€9 EUR en 40 días
3,8 (1 comentario)
0,0
0,0
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I want this job so much I will do my best for this job I am good at translating in many languages I am a person who reads and writes a lot, I am 24 years old, I am a civil servant in the state treasury, I need an additional job I want this job so much I will do my best for this job I am good at translating in many languages
€9 EUR en 50 días
0,0 (0 comentarios)
0,0
0,0
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Working as customer service associate and dealing with customer in Germany as well as UK. I do hold 2 years of experience in Customer service chat support and handling German based customers. Having interpersonal and communication skills, C1 level in German language and C2 level in English. Understanding the customer's need and proving services according to that, in professional manner.
€9 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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As a person whose mother language is German I think I am the perfect solution for your job offer. I recently passed the Cambridge c1 advanced test what means that I am also able to communicate in English. I am happy to hear from you.
€11,21 EUR en 10 días
0,0 (0 comentarios)
0,0
0,0
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Dear, My name is Hassan and I am writing to apply for the German customer service position at your company. As a German speaking customer service representative with more than 3 years of experience, I have developed strong customer service skills. Be it handling customer complaints or providing solutions to their problems, I am always willing to go the extra mile. My previous responsibilities also include handling German customer complaints via phone, Email and Chat, and I am confident that I can do the same for your company. Furthermore, I am proficient in Virtual assistance for Germans, which I believe will come in handy in this role. I also have extensive knowledge of the German language and the German culture and relevant experience working with all Customer Service software programs (CRM) like Zendesk, Freshdesk Microsoft Dynamics 365, etc. All of the above, I believe, makes me an excellent candidate for this position. I am eager to use my communication skills and experience to contribute to your company’s success and greater levels of customer satisfaction. I am looking for a long-term opportunity where I can grow and develop my skills further, and I am eager to use my skills and experience to provide exceptional customer service to your customers. I would appreciate it if you could contact me for an interview at your earliest convenience. I would like to thank you in advance for your time and consideration. Sincerely, Hassan Sayed
€9 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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I had been working for Sykes for more than 8 years, starting out as a customer support agent, then becoming a mentor, a product specialist, and part of the training team. I had been part of the management team as a supervisor, handling a group of 15. Handled various accounts such as AT&T, Amazon, and Google.
€10 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello, I am a German native speaker with 6 years of experience in customer service & virtual assistance. In various projects, I have helped eCommerce stores & other websites to manage their customer service mission. In addition, I always like to give ideas to improve processes and increase efficiency, which has always been positively received by my clients. Through previous jobs, I have already worked with a variety of email & chat programs. I am capable of teaching myself almost any application, when I have to work with new software. Training me into your project will therefore be straightforward going for you! I appreciate a quick and thorough way of working and always aim for long-term cooperation. The longer I work for you, the better I can support you in your daily tasks. Would you have time for a phone call today? Kind regards
€15 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello, I‘m a native German speaker. I‘m looking for a project I can start my journey. I can also speaking dutch. I‘m looking to hear from you. So we can discuss the details. Kind regards, Kevin
€9 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hi client, I would like to express my interest in this project posted here. I go through your post and with my skills and experience, I confidently believe that I can deliver this project on the agreed terms and conditions. I can maintain strong relationships with customers to ensure a positive customer experience. I have experience providing assistance over the phone and moreover, and I can handle customers through email and chat support. I can educate customers and emails to answer questions about products and services. I am new to freelancing but I do have 9 years of experience in customer support so I request you give me this opportunity so I can start working immediately on this project. Feel free to message me and I will be happy to share my experience with you.
€11 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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I am a language student. My department is translating and interpreting. My mother tongue is Turkish. My department language is German. I am also proficient in English language, both verbal und written. I am also doing minor. My minor is psychology.
€9 EUR en 30 días
0,0 (0 comentarios)
0,0
0,0
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Hello, I've read your proposal and I believe I am the best applicant that fits the skill that you're looking for. I've been working in BPO industry for four years now and was able to handle inbound and outbound international calls, emails and chats. I hope to work with you soon. Thank you.
€10 EUR en 30 días
0,0 (0 comentarios)
0,0
0,0
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I have a strong background in the field with more than six years of experience in customer service, sales, and software testing . During my time in these roles, I have developed a great passion for delivering excellent customer service and have consistently exceeded my sales targets. I have a track record of building relationships with customers, understanding their needs and offering solutions that meet their expectations.
€9 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hy I can do this project very well I have got huge experience towards German language and many others Hopefully I will be able to complete the task Best of luck for all
€7 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0

Sobre este cliente

Bandera de NETHERLANDS
Oude Meer, Netherlands
0,0
0
Miembro desde abr 3, 2023

Verificación del cliente

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