I aim to maintain the highest level of professionalism at all times while working towards advancement of my work skills and to be an asset to any organization to which employed. I have a vast experience in several fields that have prepared me to contribute in anyway required, my roles have covered administrative, sales and marketing and collections both over the phone and in person as well as supervison of a large team of international personell, this makes me a dynamic and unique person to work with, it is my hope to assist growth and maintain any standard set by the establishment to which I am employed.
I have extensive work experience from top BPO companies for about 3 years now and can guarantee employers my good service and dedication. Companies include EGS and SITEL, where I took in calls for mobile,home phone, tv and internet subscribers in U.S. and Canada accordingly and APAC Customer Services.
With customer satisfaction ánd business continuity in mind, being gentle but firm comes naturally when dealing with difficult customers or staff.
Have received several awards as recognition for my work done in customer service, staff training, system improvement and project management.