I am a Mechanical Engineer - Certified Technical Communication Professional with an experience that spans over a decade and a half.
• Created User Release Notes, Installation Manuals, Configuration Manuals, Patch Manuals, User Guides, and FAQs for
products having multiple project releases for various clients.
• Collaborated with cross-functional teams: Product Management, Development, QA, and Project Management.
• Participated in sprint planning, daily scrums, retrospectives, and sprint reviews.
• Tracked new features, bugs and change requests in JIRA and updated documents accordingly.
• Created online help for web-based applications using HTML.
• Created Hardware Spec. Guides for successful product functioning and deployment.
• Authored Microsoft Knowledge Base Articles (> 3000 KB articles), White Papers, User Manuals, Proposals, Marketing &
Technical Publications, and Blogs for various industry verticals/audiences: IT, Auto, Manufacturing, Materials Management,
Banking, Finance and Insurance. I have created content for e-Learning projects: AI, Data Science, Cloud Computing, AWS, and
Azure.
√ Skill sets:
• MSTP, Chicago Manual of Style, and various proprietary style guides.
• MS Office, FrameMaker, RoboHelp, MS Projects, Acrobat, Visio, Photoshop, Illustrator, DreamWeaver, SnagIt.
You can view my sample work in my Portfolios section.
Ping me for high quality content and timely delivery.