Please check PM. It’s just a rough estimated time period I have given but it depends on the timeframe you provide
Objective: To acquire a challenging role that gives me an opportunity to implement my
interpersonal skills.
Professional Experience:
Sr. Officer- response dept April 2007-April 2008
Times of India , Fort, India.
• Giving clearances to the booking units
• Resolving system issues .
• Opening codes for the ads to be booked for special clients .
• Incorporating Rates in the system
• Working on the SAP platform .
Sr. Customer Relations Executive for UK process January 2006 – April 2007
Intelenet Global Services, Malad, India.
• Providing banking support to customers for personal, business , online and premier
banking.
• Providing mortgage solutions and guiding customers through the required process.
• Maintaining customer database for prospective clients.
• Maintaining the SLA of 100% quality and customer satisfaction
• Training new joinees on the process and assessing them on the product knowledge
Customer Relations Executive for UK process December 2002 – December 2005
GTL Limited, Navi Mumbai, India.
• Selling insurance products and health covers.
• Ensuring quality standards for each call done.
• Maintaining call targets and first time resolutions.
• Up-selling of insurance products .
• Taking verification calls for each sale done by other executives to ensure that they
have met the process requirement set by the client and we are delivering the right product .
Sales Coordinator August 2001 – August 2002
Gympac Fitness System, Mumbai, India.
• Handling sales and marketing for fitness systems.
• Documentation and maintaining of shipping documents.
• Maintaining accounts, salary distribution and administration.
• Fixing of appointments for managers.
• Periodically ensuring that the customer are happy with the product and if they have
any other needs .
• Accompanying the service engineers to the client’s place and taking their feedback .
Educational Information:
• SSC from St. Anthony Girls High School.
Percentage: 50%
Year: 1995 – 1996
• HSC from G N Khalsa College.
Percentage: 49%
Year: 1997 - 1998
• Bachelor of Arts from IDE (Institute of Distant Education)
Major: Economics
Year: 2000 - 2001
Additional Qualification:
• Diploma in software engineering, NIIT Chembur.
Technical Skills:
• Software Packages: MS Office (Word, Excel, PowerPoint)
• Operating Systems: DOS, Windows 9x/2000/XP/NT, UNIX/SQL/C++/HTML
Personal Details:
Languages known English, Hindi, Marathi & Malayalam
Permanent Address and Telephone# C-3 Sachatma Soc,
St Anthony’s Rd, Chembur.
Mumbai - 400 071
Phone: +91 022/65595076
Date of Birth September 03, 1980
The areas we expertise are :
1) Forum Postings
2) Captcha Entry
3) Blog Commenting
4) Article writing
5) All kinds of designing work
6) All work related to data entry
7) We also do any co-ordination work if the client wants us to do it .
8) Facebook
9) Conversion of PDF files
10) Translation from audio files
11) Photoshop
12) Accounting and bookkeeping
A chance given to us wont let you down . That's a word
Thanks