Luis T.

Greetings! My name is Luis Tavares I am an expert in Lead generation and customer service representation, Sales manager, Cold Calling Master and SEO background, I would love to have the opportunity to learn a little bit more in regards project. As per I can be a great asset to your team do to the experience I have gained in the last years I have over 7+ years of experience in this business, call center environment and working from home, As CSR Sales Manager, recruter, trainer, I also have experiense on B2B sales as well as B2C sales, I have learned great work ethic, in regards working from home since can be challenging with distractions and not giving your full potential and achieving your and the companies requirements I’m in my learning and growing curve,I'm looking for an opportunity to manage or admin a campaingsince I feel like I am ready for it my last project accomplishments was doing this exact thing starting with 3 of us agents and grow a 75 % ending up with 30 agents in total providing leads for a mortgage lender company, I’m proactive and reliable please see some of my skills and certification below--- *Customer Service based. *Improve sales and quality performance through coaching individuals and groups. *Telemarketing and cold calling Sales Specialist Mastery Certified). *Analyze and document consultant interaction and track effectiveness *Document interactions with agents, team leaders, other coaches, sales clients, and others  *Report and recommend based on observations of scripting, call flow, or system opportunities  * Other duties as directed. *Great communication skills have had the chance to work with different types of communication chat software such as slack, Group e, Zoom, Ring Central, etc. *Identify sales and quality areas of opportunity for individuals and group  *Develop plans to take advantage of new and existing areas of opportunity *Identify opportunities and quality areas of opportunity for individuals and group  *Develop strategic ways to take advantage of areas of opportunity.  *Working from home experience of 2+ years call center environment 7+ years’ experience. *Worked for Dish in the retention department have 3 years’ experience in that field.  *Develop and present performance improvement materials to the management team and clients as directed at specific products and/or specific sales/quality skills.  *Train new hires, existing associates, and leaders on the effective selling skills specific to the target market/product   *Directly interact with the clients to report on the current sales performance together with the action plans at the place   *Work with Team Leaders on the improvement of their action plans and sales numbers  *Report on areas of opportunity identified in scripts and systems   *Document interactions with agents, team leaders, other coaches, sales clients, and others  * Other duties as directed *Have SEO experience worked as an SEO specialist assistant.