With a degree in Industrial Engineering from Pontificia Universidad Javeriana (Colombia) and specialized coursework in communication and public speaking from the University of Richmond in the United States, I bring a solid foundation to my professional journey. Currently residing in Australia, I have attained a C1 level in English. My professional experience includes roles as a Quality Practice Intern and Process Assistant at SIMOUT SA in Colombia, where I actively contributed to quality management systems and streamlined processes in SAP. Subsequently, I held the position of Master Data Analyst at ABBOTT (Colombia), ensuring the accuracy and reliability of master information in SAP software. Upon relocating to Australia, I assumed the role of Supervisor at GUZMAN Y GOMEZ in Brisbane, Queensland, demonstrating leadership in operations oversight, excellent customer service, addressing customer concerns, and team management. My multifaceted background reflects adaptability, a strong commitment to quality, and effective communication skills.