Kimberly Kay P.

My job experience is working in a BPO company as a customer service representative wherein I was responsible for handling a large number of calls from different customers in the US. I handled customer complaints, resolving their issues and making sure they experience an excellent customer service. I handled a health insurance account. I've also experienced working as a Virtual Assistant wherein I handled a couple of YouTube accounts, posted videos everyday with different niches each channel and had 1 channel that got 300k subscribers. Also worked as a Virtual Assistant on an SEO company, in my role, I was responsible in responding to emails, prepare customer spreadsheets and keep online records. I've also experienced working in an SEO company as a link builder. I was responsible of looking for leads for different types of niches.