Marifi D.

I am a successful, reliable, and hardworking individual customer service associate who has more than 10 years of experience in the BPO (Business Process Outsourcing), Call Center industry supporting USA campaigns such as TELCO AT&T, Vonage, Sprint, T-Mobile, DirecTV, Cable, and Food Supplement where I perform exceptional Customer Service promptly. I first handled and found my passion in doing sales as an Outbound Sales Representative. My main goal is to pre-qualify prospects and present the company, products, and services like AT&T and Vonage to both residential and business-to-business consumers and convert them into sales. Despite the changing call flow and quality guidelines, I mostly achieve and exceeded the sales quota. Key strengths: * Strong Sales and Appointment Setting * Proven Excellent Customer Service * Knowledgeable and completed a short course on Social Media Management and Google Ads * Certified and completed 'The Fundamentals of Digital Marketing' Google Digital Garage * Completed extensive training for Real Estate Lead Generation and Appointment Setting * Ongoing Amazon FBA Course I'm still eager and willing to push myself to expand my limit to learn and become successful so I can deliver quality service and be part of your business’s success.