Skills
Solaris/Linux crash dump Analysis, Applications troubleshooting, Oracle Solaris Cluster 3.x/4.x, SPARC T-Series, LDOMs, SPLIT I/O, NPIV, OVM for SPARC, DELL EMC Storages, Hyper-Converged Infrastructure (DELL EMC VxRail)
Work Experience
Senior UNIX Administrator
LAU (Lebanese American University) 2005 – now
• Responsible for the planning, specification and installation of Solaris hardware & software solutions.
• Responsible for the Consolidation based on VMware and EMC VNX Storages with High Availability and automatic recovery in case of disaster.
• Provide guidance & technical leadership in UNIX related design & implementation strategies
• Produce support documentation to assist with knowledge transfer within the team.
• Lead the development and implementation of the Disaster Recovery solution.
Product Technical Support
SUN MICROSYSTEMS FRANCE 2002 – 2005
• Provide Support and Training to the Sun Support Engineers with highly technical product expertise in the following areas :
◦ Cluster 2.x, 3.x and Oracle Parallel Server
◦ Solaris kernel crash dump analysis
◦ Hardware Servers : Sun Fire series; Sun Fire 15000
◦ Storage : T3, SAN, HDS, Disk Suite, Volume Manager
◦ Sun One Products in cluster environment : Directory Server, Web Server, Application Server, Messaging Server,
◦ Delegated Administrator for Messaging, Calendar Server and Portal Server.
Timezone Support Engineer
SUN MICROSYSTEMS CALIFORNIE 2001 – 2002
• Support Engineer providing assistance for French speaking customers during out of work hours in Europe and Canada for the following products :
◦ Cluster 2.x, 3.x and Oracle Parallel Server
◦ Solaris kernel crash analysis
◦ Hardware Servers : Sun Fire series, Sun Fire 15000
◦ Storage : T3, A5200, A3500, DiskSuite, Volume Manager
Support Engineer
SUN MICROSYSTEMS FRANCE – 1999 - 2001
• Support Engineer in the Cluster team, providing 8x20 hours and 7x7 day phone assistance for Gold and Platinum customers on the following products:
◦ SunOS from 4.x to 5.7 (installation, updates, upgrades, usage ...),
◦ Storage (DiskSuite, Volume Manager),
◦ HA 1.3, Sun Cluster 2.0 to 2.2, O.P.S
◦ Panics and Hangs Analysis,
◦ Performance Analysis on Servers,
◦ Hardware Servers : E250, E10000, Storage : SSA,A5000, A3500
◦ Hardware support include failure detection, parts sending and on site assistance in order to bring the machine up and running.
◦ Provide customer follow up for critical account
Education
Université Paul Sabatier Toulouse III - D.E.A Informatique Fondamentale Computer Engineering
1994 – 1995
Universite Paul Sabatier Toulouse III - D.E.S.S Informatique Computer Engineering
1992 – 1993