Shihab S.

The value-driven software architect with business focus and customer service experience. You don't just need a software developer to build what you till them to build, you need an architect who understands your value, your customers and enthusiast to boost your business with technology applications and an agile methodology that will ensure your business future growth and the ability to mold the software in any shape and scale you would need and optimize the software from your customer point of view while automatically generating business overview and analysis. Strength: Analytical thinking, problem-solving, details optimization, efficiency concentration, stress management, and communication skills. Programming languages: Python, C++, C#, VB Skills: Business Development, Algorithms architect and Customer service Education: Bachelor of mathematics and computer science, Alexandria University Experience: Worked as an international customer service representative at Vodafone UK and promoted to supporting function where I have made an agent performance analysis system and automated call-flow handling system and weekly analysis