Abdul M.

B.I.D. has awarded the WQC World Quality Commitment Award in the Gold category to Kernel on the basis of a voting process carried out among all the participating previous awardees. The results of the voting process are confidential, in that the exact source of nomination of Kernel cannot be revealed. The final decision to award Kernel, made by the WQC Selection Committee is based on the criteria of the principles of the QC100 TQM: ------------------------------------ a. Customer Satisfaction; b. Communication Strategies; c. Benchmarking; d. Information and Data Analysis; e. Leadership; f. Planning and Decision-making; g. Human Resources; h. Continuing Education and Training; i. Processes and Production; j. Financial Outcome; k. Business Results; l. ISO 9000; m. TQM. ------------------------------------- B.I.D. has an international structure of experts in business communication, formed by engineers, physicists, mathematicians, economists, psychologists, journalists, designers and architects who also research great segments of public and private information sources, such as the media, publications, advertising, trade fairs and exhibitions, consultancy companies, universities, Chambers of Commerce, Embassies and their Commercial Offices.