Hello,
I am a Post graduate in IT ([login to view URL]. IT) with 15 years of experience worked as a Data analyst for multinational companies like Genpact and Oracle. Also, I have worked with a Group of Hospitals and Universities as a Manager Operations. Further, I chose to be a freelancer as freelancing opens up a new world of faster growth opportunities.
My skills include Extensive experience using data cleansing techniques, Excel pivot tables, formulas, and charts. Strong communication and customer service skills. Strong end-user computing skills (Excel, Power Point, Word), Fast typing, Accurate data entry, Ability to work independently, experience with database management systems, CRM, customer service experience, Self-motivated freelancer dedicated to successfully complete all the projects well within the deadlines.
Key contributions at Genpact:
o Worked as Data Analyst for GE Money Home Lending UK (United Kingdom)
o Responsible for work quality and accuracy and timely product delivery and ensure compliance with SLA's.
o Assist and guide the team in processing their assignments in an accurate, timely and organized manner.
o Analyze, Document & Circulate feedback received from client to team members.
o Assist Process Lead in MIS/Report generation through process dashboards preparation.
o Periodic review and updating SOP's & Process Maps.
o Interact with UK counterpart on domain related query.
o Identify training needs and train Analysts.
Key contributions at Oracle:
o Worked as a Data Analyst for Oracle, North America Alliances and Channels.
o To provide Accurate Sales Performance Analytics Reports to Senior Management enabling successful Sales execution.
o Utilizing internal tools and reporting systems to provide a consolidated view of the pipeline for overall license business; Collecting, inputting, verifying, correcting, and analyzing data to measure key performance indicators actual versus business objectives.
o Analyzing key metrics associated with contribution to opportunity creation-to-closure process (contact-to-prepipe conversion, Pre-pipe-to-opportunity conversion, lead aging, sales stage progression, lead sourcing etc.)
o Support ad hoc reporting requirements to drill into problem areas related to pre-pipe development and conversion, pipeline movement
o Ensure data quality & consistency provided to management