Syed Fahad A.

Dear Client, Thanks for visiting my profile. I am a Freelancer Customer Service Representative, a Personal Assistant & a Virtual Assistant. I am working online from many Years in IT Fields & Ecommerce as Customer Service Manager, Store Manager, Technical Support and Strategies Adviser. I have worked with Many Big Companies around the Globe and have gain extensive knowledge and have Developed & Polished my Skills big time. [+] EXPERIENCES, SKILLS & ABILITIES: - Handling Customer Service via Email and Live Chat - Ability to use any or all Customer Service related software - Ability to work well under pressure and handle multiple tasks at once - Attention to detail and great communication, response time and presence - Answering Customer Mails and Chat with a friendly, calm, and collected tone and delivering a great presence. - Resolve Customer’s Problems to Completion - Expedite and follow-up past due orders - Process order changes/cancellations - Send customers requested documents - Distribute emails - Scheduling Appointments - Answer customer open order reports - Enter customer orders into computer system or google sheets - Review sales backlog twice a month and report potential problems to sales staff member - Profit Loss statements - Accounts / Bookkeeping [+] SELLING CHANNELS - eBay__ ( .com, .jp, .[login to view URL], .ca ) - Amazon__ ( .com, .jp, .[login to view URL], .ca ) - Etsy - Rakuten - [login to view URL] - Yahoo Stores - Push Auction - Pricefall - MAGENTO M2E Pro - Sears - Best Buy - Newegg - Zen-Cart - Quick Books - Craigslist - [login to view URL] - WORDPRESS - BIGCOMMERCE - SHOPIFY () LISTING TOOLS: {​​​Channel Advisor | Linnworks | Bright Pearl | Auctiva...}​​​ () SOCIAL MEDIA: {​​​Facebook | Twitter | YouTube | Instagram | G+}​​​ () SEO Meta Tags & Keywords Research: {​​​Tera-peak | Google Ad-words}​​​ () Customer Services () Data Entry I will do your job with my full efforts to fully satisfy you, and I will be totally available to you 24/7/365 with the availability of 40+ hours a week and more on demand. I hope you give me a chance to prove myself... Keenly Waiting to hear from you soon.... Thanks, Best Regards.