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Software Technical Support

$25-50 USD / hour

Cerrado
Publicado hace alrededor de 5 años

$25-50 USD / hour

Surpass Software Support Representatives answer users' questions, troubleshoot problems and, in general, help users get the most from their software. Help is provided by email, telephone, and web chat, and sometimes involves remote control of users' computers. Other duties might include developing and updating documentation, knowledgebase articles, video tutorials, and conducting live webinars. Support representatives work together with Software Development to help make the software better based on users needs and suggestions. Surpass Software serves users who vary in their levels of expertise and experience, from novice library volunteers to experienced librarians and high-level IT administrators responsible for many locations. Employees are responsible for providing their own computer (Windows 10) and broadband Internet connection. A web cam and microphone are required for occasional video staff meetings. Surpass Software provides a computer-based VoIP telephone connection or an Ethernet connected VoIP telephone but some employees prefer to have incoming calls routed to their personal land-line or cell phones. Surpass Software provides all required software such as Microsoft Office.
ID del proyecto: 19001166

Información sobre el proyecto

19 propuestas
Proyecto remoto
Activo hace 5 años

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19 freelancers están ofertando un promedio de $32 USD /hora por este trabajo
Avatar del usuario
Hello I can work dedicated for Surpass software and I may be a good fit for your requirement. Please contact me if a further discussion is needed on my work profile and experience. Thanks
$35 USD en 40 días
4,9 (52 comentarios)
5,7
5,7
Avatar del usuario
Hello, I'm c developer with 6+ years of experience and mathematician with a number of publications. Also I'm participant and problem writer of many algorithm competitions (Topcoder, ACM ICPC, etc). Feel free to contact me to discuss any details of the project. Looking forward to hearing from you!
$30 USD en 40 días
5,0 (16 comentarios)
5,3
5,3
Avatar del usuario
Dear Sir, I am an electrical engineer with 19 years experience in this area , listed among top talented freelancers here. I am going through your requirements and will have some question. I am interested in your project , Software Technical Support Please send me a private chat message.
$41 USD en 40 días
4,4 (27 comentarios)
6,0
6,0
Avatar del usuario
I have a small office in Detroit Michigan where I have a place to work from. I have a voip phone and all the computers and resources I need in a quiet setting to provide support to your customers. I have over 20 years of networking, systems, telecommunications, and programming/db experience with software and network configuration and support. Thanks -Mike
$27 USD en 40 días
5,0 (3 comentarios)
3,0
3,0
Avatar del usuario
I read job description and I can do your project.I can even work on urgent basis and complete your project soon..contact me for more information
$27 USD en 20 días
5,0 (3 comentarios)
1,8
1,8
Avatar del usuario
I am customer support professional with 10+ years of experience and worked in IT system support, application deployment, application troubleshooting etc.
$27 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hi, My name is Jayson. I am new to the platform and I am interested in your listing. I have extensive experience troubleshooting issues and interacting with the public. I have mainly dealt with linux systems in my tech career but I have experience with Microsoft and Apple as well. I am new to the freelancer.com platform and you are my first bid I have placed so I am willing to negotiate with the hourly rate. I would love to discuss this opportunity further with you. Please don't hesitate to get in touch. Thank you for your time! Regards, M. Jayson Bernard
$41 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hi, my name is Neeraj, I am embedded c programmer/developer. I have huge troubleshooting experience hence I think I can take it up.
$33 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello,i am IT student and i have a big experience in this domain.I have worked for two years as a technical support at comapanies like:Endava and Cisco.
$27 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I have 8 years working experience in IT field. I am also a Microsoft Certified Professional (MCP) and (MCSA) with experience in server and network infrastructures across multiple platforms of windows, linux and mac. I believe I have the qualifications that you need.
$33 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hi, I am a IT and Telecom professional with 14 years of experience in pbx solutions and application/software support. I have been interacting with end users and teams to make improvement in solutions Relevant Skills and Experience Voip, avaya cisco, Asterisk PBX, Linux, Software Architecture, VoIP, Python, windows, CRM
$35 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello, my name is Vitalii and I am systems engineer with more than 6 years experience in administrating Linux servers and supplementary services. Past few years I am working as devops engineer. Have also good experience in AWS and recently passed 2 AWS certifications. Would be great to work with you ! Have a nice day
$25 USD en 60 días
0,0 (0 comentarios)
0,0
0,0
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Hello, Interested for this opportunity, Please connect with me further discussions. Regards, Mallam
$41 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hi, I would like to work as a chat representative for your company. With 7 years of technical and customer service support under my belt, I believe I can help your customers get the best experience with your software.
$33 USD en 5 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
As currently working as the Infrastructure Consultant your description pretty much match with the kind of work I do. So I can help with that. Thankyou
$41 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Experienced Pre-Sales and Technical Support professional with a demonstrated history of working in the computer software industry. Skilled in Cloud IaaS, PaaS, SaaS, B2B, Cold Calling, Sales Cycle, Technical Support, Customer Relationship Management (CRM), Sales Development, Problem-solving. Strong engineering professional
$33 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I have hands-on experience in support of software solutions and client handling. I have hands-on experience in building an application using java, python, and php.
$25 USD en 40 días
0,0 (0 comentarios)
0,0
0,0

Sobre este cliente

Bandera de UNITED STATES
Las Vegas, United States
0,0
0
Miembro desde mar 20, 2019

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