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Out-Bound Call Centre Representative -- 2

$6-7 USD / hour

Cerrado
Publicado hace casi 5 años

$6-7 USD / hour

Out-Bound Call Centre Representative We are software developer who specializes in video games development and creation of new innovative decisions for the entertainment industry with over 15 years of business experience. Currently our company is present in multiple states and are looking to expand in the US market. Responsibilities • Conduct outbound market research phone calls and arrange appointments for our Field Staff. • Assist in data collection, cleanse and updates. • Promote a line of products and build positive relationships with all customers and staff members. • Manage routine and unscheduled tasks in an efficient, organized manner. • Continually promote the brand in all interactions with customers. • Enter data into CRM to maintain detailed records for all projects and customers. • Play key part in Lead generation- update existing and generate new data. • Assist with recruitment and candidate screening call as and when required. Requirements • Good spoken and written English. • Previous experience of work with databases or CRM- an advantage. • Can do/positive attitude and ability to self manage your own time. • Ability to deliver high-level customer service, control conversation and build rapport with Leads and Contacts. • Strong communication and time management skills. • Ability to thrive in a fast-paced, energetic environment and ability to adapt to change. • Various software and data entry proficiency. • Ability to collaborate and be a team player- every member counts in our team. • Out going personality: enjoys meeting and speaking to new people. • We are concentrated on the US market, therefore, hours of calling/managing the lines (depending on the state) can vary from 10:00-19:00 Chicago time, and might change depending on the target market and the subject of the task. • We offer flexible working hours and patterns, including part time and, to a certain extent, possibility of working from home. • Knowledge of Russian language is an advantage
ID del proyecto: 19336248

Información sobre el proyecto

4 propuestas
Proyecto remoto
Activo hace 5 años

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4 freelancers están ofertando un promedio de $7 USD /hora por este trabajo
Avatar del usuario
Hi We are expert in outbound calling and we can help you with best outbound / cold calling service. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - 24X7 Customer support - Outbound Callcenter Service - Appointment setting service - Cold calling - B2B & B2C Lead Generation Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Enquiry Handling Services - Help Desk & Technical Support Services - Call Handling service - 24X7 Chat support service - Administartion and Virtual assistant support Whichever you choose, we will do our best! Glad to meet you . Votiko team
$6 USD en 40 días
5,0 (16 comentarios)
4,9
4,9
Avatar del usuario
Hi, I have more than 5 years of experience in business development, cold calling, appointment setting, customer retention etc. I have worked with companies like yahoo, att, 3 UK, British Telecom etc. Looking forward to speak with you.
$7 USD en 40 días
5,0 (5 comentarios)
2,8
2,8
Avatar del usuario
Hello! First of all congratulations on making your business very successful. I am a veteran call center agent with over 9 years of experience with a C2 Level of English Grammar and Vocabulary. I worked from the bottom as an agent and was promoted as a QA & Workforce for both Bluestem Brands(Blair, Bedford Fair & Old Pueblo Traders) and 1-800-Flowers campaign which is an inbound campaign that includes working sales, technical support, customer service, e-mails and chat support. I also took calls for Real Estate & Timeshare for 3 years and therefore I am pretty much experienced with regards to appointment setting/cold calling/B2B & B2C/Lead Generation. I'm also fast and accurate in typing and as a workforce, I'm used to sending all sorts of reports using excel which I use to do Data Entry jobs and Typing jobs. As QA I have developed my skills further, teaching agents both new and old how to handle their calls better with regards to technical support, how to handle Irate customers professionally, sales strategy and rebuttals and most importantly providing excellent customer service. If you need a hard-working individual that will give you 100% focus and can provide you good results, then let's talk and discuss your business. I am open for an interview right away.
$6 USD en 40 días
4,4 (2 comentarios)
1,4
1,4

Sobre este cliente

Bandera de UNITED KINGDOM
Harlesden, United Kingdom
0,0
0
Miembro desde abr 17, 2019

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