Worked with 5 technical and business peers on development efforts, including designing, analyzing, assessing and reporting also provided reports, graph, and charts that are exportable and fully customized.
Created process maps for the administration system and evaluate complex datasets to identify trends and patterns. Real and analyse Real-Time datasets in python.
Devised KPIs using SQL across the company website in collaboration with cross-functional teams to achieve a 120% jump in organic traffic
Analysed, documented and reported user survey results to improve customer communication process by 16%.
Collaborated with analyst team to overseas end-to-end process surrounding customer’s return data.
Build data models and maps to generate meaningful insights from customer data, boosting successful sales efforts by 16%.
Build Econometrics Model in R-studio for the client where compiled, studied and inferred a large amount of data, modelling information to drive auto policy pricing.
Build 6 interactive Tableau dashboards using Excel Datasets and created a PowerPoint to display data finding to clients.
Worked with GCP using python and created different clustering methods to identify inactive clients likely to require future service, providing insight to the marketing and sales team.
Owned all Tableau initiatives from demos and proposals to development and maintenance of dashboards