marketing

2 years of experience in e-commerce and after-sales service: - Customer service and follow-up of historical customer orders on Shoppify dropshipping, zendesk, Aliexpress, .... - Moderator in the event of an order cancellation, late delivery, defective product, parcel not dispatched, request for reimbursement ... - After sales service - Management of comments and customer satisfaction. - Email marketing - Conflict management. My motivation and my availability are my assets apart from my skills and confidence. I fully understand professional secrets. The pleasure of working with you.

Hello, I can help you with social media, PPC and everything you need for your business. I am working in an agency and I have all the experience you need. Let's performe!

Hello , I hope my message finds you well. I can definitely help you with internet marketing. I introduce myself first, I am a creative content creator with 5 major personal values: Excellence, quality, professionalism, productivity and innovation. Besides, I am a social media manager and strategist working for 2 years in a small business and helpt in making it stand out of the competition and be the 1st one in south of Morocco with highest market share. I: - Built a facebook page with 7640 followers and 5217 followers on Instagram in 2 years which set up a customer base and connected the business to their customers with high engagement. - Create high quality posts with low cost. - Am responsible for customer knowledge management with market research. - Am responsible for SEO rankings, brand awareness and social media ads. Furthermore, I am the creator and manager of "We Read Club" ; my responsibilities are as the following: - Writing presentations of the club held monthly. - Writing instructions of the club. - Managing social media platforms to keep the members active and motivated. Finally, "Learn more and bring value to the world" is my Moto. If you have any questions, please feel free to ask me. I appreciate the opportunity to send you this proposal and I am looking forward to working with you. Sincerely.