Hello!
I am interested in your offer "Client Support Agent Phone/Chat/E-Mail 9 a.m.- 5 p.m. CDT".
I am Chegoun, an experienced administrative assistant and customer relationship manager and have had the opportunity to work with several stores and brands as a customer service manager and all related tasks. With an eye for detail, I am a self-motivated, results-oriented, fast-paced and meticulously organized learner. One of my greatest strengths is delivering 100% error free results.
I have extensive experience and proficiency with Shopify, Gorgias, Zendesk/Freshdesk, WooCommerce, AliExpress, and a variety of other customer service management systems.
I respond to customer inquiries (tracking codes, returns, cancellations, refunds, change of address, etc.) and am ready to assist you with: data entry, listing writing and on-site product integration, SEO, product research, order fulfilment, Order Processing - Service, Customer Support - Live Chat - Administrative Support - Social Networking Management - Email Management.
My goal is to provide you with quality support and service with professionalism to satisfy the customer's request within 12 hours after their message.
My working hours are flexible, and I don't mind to work according to the preferred hours of the clients.
You can trust me to help you boost your business. I am versatile, organized, competent and willing to learn new things to provide a service that meets your expectations.
Best regards,
Chegoun A