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Client Support Agent Phone/Chat/E-Mail 9 a.m. - 5 p .m. CDT

$2-8 USD / hour

Cerrado
Publicado hace más de 2 años

$2-8 USD / hour

We're hiring a client support agent to service our B2B E-Commerce clients. Duties include: - responding to tickets through ZenDesk - Engaging with visitors as a Chat Support Agent - Answering incoming calls - Assisting clients with their membership and order needs. - Contributing to help center articles. Requirements - Excellent command of written and verbal US-style English - Availability to work 9 a.m. - 5 p.m. CDT - Proficiency in Zendesk - Excellent customer service skills - Independents only, no agencies. - Prior Shopify or Magento experience a plus! To qualify you must be willing to take a 30 minute assessment. Once hired you will have on-the-job training and be enrolled in an 8 week training program.
ID del proyecto: 31592907

Información sobre el proyecto

34 propuestas
Proyecto remoto
Activo hace 2 años

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34 freelancers están ofertando un promedio de $6 USD /hora por este trabajo
Avatar del usuario
Hello, Please review my profile as I have relevant skills and experience in Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling, and Live chat via Zendesk, asana, etc. https://www.freelancer.pk/projects/customer-support/Project-for-First-Step/reviews https://www.freelancer.pk/projects/customer-service/Customer-Service-Representative-URGENT/reviews Kindly message me to discuss further Thank you Faiza Bilal
$6 USD en 40 días
5,0 (63 comentarios)
5,9
5,9
Avatar del usuario
Hello! I am professional with zendesk, shopify and CS. Kindly send me more details on the training period and 30 min assessment. I can start right away.
$5 USD en 40 días
4,8 (25 comentarios)
6,2
6,2
Avatar del usuario
Hello There, I have reviewed the project detail and I think we can be the best choice for this project since we have a lot of experience working as a virtual assistant for many businesses. In our previous projects we helped our clients with Social Media Marketing, Customer Support, Manage Ongoing projects, Email handling, Email Marketing, Lead Generation, Meeting Scheduling, Calendar Management, Managing invoices, File Management, and other miscellaneous tasks. We can perform any given task with utmost perfection. If you want we are ready to do a free trial job prior to awarding so that you can be aware of our expertise. We’re waiting to discuss your project and start immediately. Thanks, Himanshu
$3 USD en 40 días
4,9 (47 comentarios)
5,7
5,7
Avatar del usuario
Hi I can work as a client support agent and I already done this kind of job on jivo chat platform. Can we discuss in detail? Regards Bilal
$3 USD en 40 días
5,0 (19 comentarios)
5,1
5,1
Avatar del usuario
Dear potential client I understand that you are looking for a superb customer service rep who speaks and write fluent English and can complete the task below. I am the most suitable person for the job because I understand that the success for any business is a result of how the customers are treated and that they are the back bone of the company. I speak fluent English and I am excellent on the phone and love to help people. I have over 7 years’ experience in this field and I am very passionate about interacting with people and making their day. I am hardworking, dedicated and committed to any task given me and will be an asset to you if chosen. I have excellent reviews on here and many satisfied clients and would love to make you one of them. I look forward to your speedy reply. Best Regards Heba Thomas PS: If you need references, I can request them from recent companies in the USA that I currently finished my contracts with.
$8 USD en 40 días
4,9 (12 comentarios)
5,2
5,2
Avatar del usuario
Hi, I am interested in your project and I believe that my experience and skills would make me a good fit. Looking forward to your reply
$10 USD en 40 días
4,9 (6 comentarios)
3,9
3,9
Avatar del usuario
Hello I have a great experience in customer service also I worked in Amazon customer services I have a work at information technology as a customer’s assistant. I also have a team five people like a call centre so I can provide you a best solution with a cheaper price
$7 USD en 40 días
5,0 (4 comentarios)
3,1
3,1
Avatar del usuario
EXPERT IN NAMED SKILLS, OVER 18 YEARS OF EXPERIENCE, DEAR EMPLOYER, After KEENLY reading your description and being in possession of all CLEARLY STATED REQUIRED SKILLS as this is my area of PROFESSIONAL SPECIALIZATION having the above QUALIFICATIONS, i hereby humbly request you to consider my bid for QUALITY and PROFESSIONAL work. THANK-YOU.
$5 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hi! I am ready to work with you, I have read your requirements and I am confident that I will deliver you the task. I am professional coder with skills including Customer Service, Magento, Shopify, Internet Marketing and eCommerce and etc. Kindly share with me more details so I can start this job right away. Let's chat, Ghafoor
$15 USD en 23 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I wanted to offer my service in response to your Cold Caller/ Appointment Setter for Real Estate. In my 3 years in BPO industry Cold Caller/ Appointment Setter for Real Estate 09/21/2021 Dear Maam Sir, I am writing to you regarding your company’s Client Support Agent opening. I have been working as a Customer Service Representative for 3 years now, and during that time I've developed impeccable phone manners and an ability to politely deal with disgruntled customers. I am accustomed to working on multiple projects simultaneously, and can offer new ideas to help yoru company grow and surpass all goals and objectives. In my previous companies we take more than 60 calls a day to private individuals for services. During my tenure, I was able to become a support or mentor for new hires and help them provide alternative solutions to help customer solved their problems and inquiries. My experience at Sutherland Global Services and Sitel Corporation, has helped me improve my leadership skills, organizational skills and has provided me with extensive knowledge of how to upsell services and goods to clients. I'm looking forward to discussing the position and my qualifications with you in more detail soon. I feel confident that I fulfill the requirements for the Client Support Agent position. Thank your for your time and consideration. Sincerely, Ann
$5 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello client, I am highly interested in assisting clients with their membership and order needs, Contributing to help center articles. help in handling your calls,chat support,and I can boldly tell you that you that your job is easy for me to do because: I have good communication skills. I speak English fluently. I am a full time freelancers and can guarantee you that I will be very much available for the job and work within the stipulated time. I have an attractive voice and good choice of words that can calm an aggressive customer. I am familiar with the code of conduct guiding call handling this will aid the success of the job. I am dedicated to my job. I am calm and ready to learn. I am affordable with quality services. I will be waiting for your positive reply. Thanks.
$5 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello Sir, About me as mentioned in the profile description. I read your project description and am good at this field. I work hard and also know the value of time, I always strive to work on time accurately. My main reason is to offer outstanding service quality. I sincerely trust you who are seeking excellent service whold be the finest choice. Contact me today and increase your business credibility!
$5 USD en 35 días
0,0 (0 comentarios)
0,0
0,0
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I have a total of 6 years work experience in this field and am confident that I am the best candidate for your vacancy. My present position has taught me the importance of clear communication and customer service over the phone. In my current role I resolve customer problems, give sales pitches and take accurate notes of conversations with customers also helping with retentions for the company. I have received excellent performance evaluations from my managers and have been formally recognised by them for my contribution towards my department’s success. I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reason. Furthermore, I have a proven track record of increasing sales, up-selling, cross-selling and dealing with a high volume of calls daily. I consider my strongest points to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customers. Should you find interest in my application, then I will be available for an interview at your convenience. I have attached my resume and I encourage you to contact me regarding my application. Yours sincerely, Nyaradzo May
$5 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello, I read your project description and i am interested. I am an excellent telecaller and customer support manager. My focus is on impressing you and getting as much value for your business via interactions with your customers. My rate is negotiable and I am fully ready for this job. Please PM me and let us get this done. Thank You
$8 USD en 40 días
5,0 (1 comentario)
0,0
0,0
Avatar del usuario
Hello! I am interested in your offer "Client Support Agent Phone/Chat/E-Mail 9 a.m.- 5 p.m. CDT". I am Chegoun, an experienced administrative assistant and customer relationship manager and have had the opportunity to work with several stores and brands as a customer service manager and all related tasks. With an eye for detail, I am a self-motivated, results-oriented, fast-paced and meticulously organized learner. One of my greatest strengths is delivering 100% error free results. I have extensive experience and proficiency with Shopify, Gorgias, Zendesk/Freshdesk, WooCommerce, AliExpress, and a variety of other customer service management systems. I respond to customer inquiries (tracking codes, returns, cancellations, refunds, change of address, etc.) and am ready to assist you with: data entry, listing writing and on-site product integration, SEO, product research, order fulfilment, Order Processing - Service, Customer Support - Live Chat - Administrative Support - Social Networking Management - Email Management. My goal is to provide you with quality support and service with professionalism to satisfy the customer's request within 12 hours after their message. My working hours are flexible, and I don't mind to work according to the preferred hours of the clients. You can trust me to help you boost your business. I am versatile, organized, competent and willing to learn new things to provide a service that meets your expectations. Best regards, Chegoun A
$6 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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I have been working as a retention specialist for almost 2 years now. I am hardworking and I always make sure customer satisfaction by maintaining integrity at work. I am very open-minded and willing to learn more.
$5 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello, I am a professional virtual assistant with 7.5/9.0 bands in International English Language Testing System. I'd be a good fit for this position as I do have the skills required to succeed in this role. Shoot me a message if you'd like to discuss more. Thank you.
$3 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
18 West Street OLD HARBOUR St. Catherine Jamaica September 23, 2021 Dear Sir/Madam, We would like to propose the following arrangement with your company. We KEYBPO, would like to provide Virtual Assistance, Customer Care and Customer Service for your company. The research we have done suggests that our two companies working together will be beneficial to us both. We would like for you to consider how favorable it would be for your company. Enclosed, you will find the breakdown of services and/or products that your company provides. If you have any questions about the services that are listed, please feel free to contact our CEO, Lincoln Moore at his number 18764650887 and myself, Dante Taylor at 18768408042. We truly hope that our companies can work together in the near future. Thank you for your time and consideration. We look forward to hearing from you. Yours Sincerely, Management of KEYBPO Dante Taylor
$5 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Dear client from US, my name is Muinat Bola, a reliable and trustworthy freelancer, a telemarketer professional and I am assuring you that I am the best for this job because I am a fluent English speaker, I can even contact more than 185 in a day for real estate needs. My price is as well negotiable, thank you as I am looking forward to working with you.
$5 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hi, I am an experienced person with excellent communication, planning, analytical and organizational skills for effective interaction with clients and all levels of management. Multi-tasking abilities with proficiency in organizing and managing different tasks. Expertise in handling a diverse range of service delivery, operations & business development entailing Call Quality/Service Delivery/Workforce Management/Client Relations. Thorough insights in setting work related targets, handling escalations, giving fast, efficient and reliable customer service experience.
$4 USD en 40 días
0,0 (0 comentarios)
0,0
0,0

Sobre este cliente

Bandera de UNITED STATES
Prosper, United States
5,0
2
Forma de pago verificada
Miembro desde may 9, 2021

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