Hello Sir,
i hope you are doing well. i wanna be your virtual asststant, so i can help you to manage your clients/customers prfessionally. i'm working as a freelancer for 5 years so i know how to mange clients. i will charge you $4/5 /hr.
Deliver prompt and professional solutions for customer inquires via phone, email, online chat etc.
Answer- I will do that
Research, prioritize and resolve customer issues in timely and accurate fashion.
Answer- I will do that
Maintain documentation of customer inquiries and responses for future reference.
Answer- I will do that
Direct or route customer calls to appropriate personnel for assistance.
Answer- I will do that
Handle dissatisfied customers in a polite and professional fashion.
Answer- I will do that
Track and follow-up all customer requests in a timely manner.
Answer- I will do that
Maintain broad knowledge of all company products, services and promotions.
Answer- I will do that
Identify and implement new process plan to improve customer support service.
Answer- I will do that
looking forward to became your Assistance.
Best Regards,
Sojol