Dear Hiring Manager,
I am a very talented individual with a solid background in Customer Service, Sales, Chat and collections . My past experience includes working as a reservations agent where i would solve 25-30 tickets in Zendesk. I also used Olark chat to respond to customer quires and issues to gather and analyzed the user’s requirements, wrote and presented the trouble shooting techniques to resolve and retain our customers. I often worked unsupervised given that i'm able to adapt to any type of working environment and sustain pressure. This experience has taught me how to be very organized, to compromise and to coordinate with projects both external and internal.
Jahvel sutherland is definitely that individual for this job. Flexible, hard working, committed and useful around the clock at any requested time plus multi tasking and navigating within a short allotted time frame is a bonus that you will received. Keeping your customers informed at all times and showing out most respect and empathy will be displayed at all times. I will treat your customers as my own family, with unconditional love.
This will be a long term project for me. Being hired by your firm will enable me to build a strong relationship with your company for many years to come.
Sincerely,
Jahvel Sutherland